How to solve Windows 7 IPSec/L2TP VPN connection problem

How to solve Windows 7 IPSec/L2TP VPN connection problem

How to solve Windows 7 IPSec/L2TP VPN connection problem
I build the connection and also in the security tab set it to use L2TP and set the Pre-shared key (The VPN server use Preshared for l2tp) then i try to connect to VPN server but nothing is happened and after a moment the Error 789 is appeared but with PPTP the vpn work fine so i curios about it and i see something odd
when i use PPTP during the connecting in the Control Panel\Network and Internet\Network Connections I see that the status of connection is Connecting but during the running of L2TP connection the status is constantly Disconnected like there is nothing is happened and i do nothing!!
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